Duty First Consulting
  • Business Process
  • St. Petersburg, FL, USA
  • Contract


Duty First Consulting (DFC) is seeking a Business Process Architect to serve as a lead member of DFC's Management Consulting/Business Process and Strategy team.

The scope of work focuses on creating "as-is" and "to-be" models of various health processes in the government space and collecting requirements related to those models. Additionally, the work will support the facilitation of working sessions to draft / refine future state process models and high-level business requirements.


  • Lead fellow process modelers in day to day activities of modeling and requirements gathering.
  • Perform Business process reengineering (BPR) workflow depiction using business process modeling notation (BPMN) and standard methods to comprehensively document business process workflows to support the overall BPR effort and program goals.
  • Document current solutions implemented for the basis of analysis of business processes.
  • Make business process improvement recommendations from analysis of the "as-is" and "to-be" business process workflows.
  • Use current solutions implemented for the redesign of business processes to achieve value and calculate improvements and recommendations to improve performance quality, service and speed.
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Define project requirements by identifying project milestone and phases.
  • Apply advanced analysis tools and techniques to a given research topic and distilled key issues.
  • Collaborate with others to define the creative treatment and content scope of the task.
  • Deliver work products according to a project plans and tasks reflecting a thorough understanding of project proposal, business plan, new service, strategies or product.


  • 5+ years of professional working experience required
  • Minimum of 5 years' experience in federal consulting
  • Experience in BPMN process flows is required
  • Tampa/St. Petersburg location preferred
  • Exceptional skills in Microsoft Office Suite, including Microsoft Project and MS VISIO
  • Ability to communicate effectively and collaborate with Subject Matter Experts (SMEs) and teaming partners; excellent client relationship management skills
  • Experience creating project documentation and client deliverables
  • Ability to lead and facilitate client meetings, conference calls, and capture accurate meeting notes
  • Excellent analytical skills with strong critical thinking
  • Ability to think and act quickly and appropriately on-the-fly
  • Exceptional writing, grammar, and punctuation skills
  • Ability to work on multiple activities simultaneously and meet deadlines (project management and time management skills)
  • Experience in Agile environment (Epics, User Stories), and IBM Jazz (Rational Team Concert - RTC and Rational Requirements Composer - RRC) to manage tasks and requirements
  • Experience with delivering professional services to the federal government is preferred
  • Direct experience with strategic planning and internal business processes is preferred



  • Bachelor's degree in Business Management or related field

*Duty First Consulting is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment may request such accommodation(s).

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