Duty First Consulting
  • Business Process
  • Vienna, VA, USA
  • Salary
  • Full Time

General Summary: 

Conducts consulting engagements by documenting, analyzing and improving client processes, conducting surveys and focus groups, and assisting in the development of proposals.

Position supports the performance improvement activities as part of the DFC consulting practice. Provide assistance with business process analysis, performance management, cost reductions and other performance improvement activities. Support analyses of client operations, business processes, organizational structures, supporting information systems, and leading practices to identify opportunities for improved performance, increased effectiveness and efficiency, and cost reduction within a client organization or business area, and support implementation activities. Interact with DFC senior leadership and as project requirements dictate, with client personnel at appropriate levels, in the accomplishment of project objectives.


  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Defines project requirements by identifying project milestone and phases; tracking project budget and monitoring project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Assists in creating protocols by writing and updating procedures
  • Provides viable reference material for users by writing and maintaining user documentation
  • Maintains client confidence and protects operations by maintaining information confidentiality
  • Assists with proposals and reports by collecting, analyzing, and summarizing information and trends
  • Works towards professional improvement and certifications, maintains current certifications, develops and maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Performance Factors:

  • Contributes in determining financial methods; conducts cost benefit analyses and reviews and assists in preparing financial and statistical reports
  • Communicates ideas with manager and others on the status of projects and activities in an organized manner, verbally, in writing and within presentations
  • Uses effective decision-making and good problem solving skills in various circumstances
  • Demonstrates full accountability for activities and outcomes in dealing with growth and high performance situations
  • Applies advanced analysis tools and techniques to a given research topic and distilled key issues
  • Applies insight for business opportunities, realizes surroundings, listens to key information that could lead to new opportunities
  • Accountable for activities/outcomes and flexible with tasks and situations
  • Delivers work products according to a project plans and tasks reflecting a thorough understanding of project proposal, business plan, new service, strategies or product
  • Demonstrates personal responsibility for creating a culture that fosters development, identify career planning/activities
  • Maintains 100% compliance with all DFC policies and procedures
  • Manages internal projects and administration

Minimum Skills and Qualifications:

  • Ability to work well in team-based environment 
  • Federal consulting experience, assist in the preparation of financial/budget projections; CAPM a plus
  • Ability to work independently and develop client relationships
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Well-organized with the ability to handle several projects/clients simultaneously
  • Promoting process improvement
  • Governmental administrative experience involving the analysis of administrative concerns and the development of policies and procedures
  • Experience in business process analysis/reengineering, financial analysis and modeling, organizational analysis, and activity-based costing
  • Strong analytical skills, presentation development and writing skills
  • Exceptional skills in Microsoft Office Suite, including Microsoft Project
  • Strong work ethic with a commitment to client service excellence
  • Flexibility to periodically serve out of town clients for an extended period of time
  • Ability of obtain a US government security clearance

This position has been closed and is no longer available.
Duty First Consulting


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